Shipping policy

Processing Time All orders are processed within 1 to 2 business days of purchase. Orders placed on weekends or public holidays will be processed the following business day.

Domestic Shipping — United States All US orders ship free. Standard delivery takes 3 to 7 business days from the date of dispatch. Expedited shipping options are available at checkout.

International Shipping International orders are currently available to select countries. Shipping rates and delivery times are calculated at checkout. International customers are responsible for any customs duties or import taxes applicable in their country.

Order Tracking Once your order has been dispatched you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery at any time.

Lost or Delayed Orders If your order has not arrived within the estimated delivery window please contact our support team at contactfreshtheory@gmail.com and we will resolve the issue promptly.

Address Accuracy Please ensure your shipping address is correct at the time of purchase. FreshTheory is not responsible for orders delivered to an incorrectly entered address.